Start a new topic

Posting Feedback and Reporting Issues on eHive

We would love to hear from you if you have any suggestions, constructive criticism, and other feedback on eHive.

 

It's most useful to our developers if you can include the following information when reporting issues:

The page URL you were on - you can copy and paste this from the address bar

A detailed description of the error or issue

The text of any error messages that occurred

A step by step account of what you were doing when the error occurred

 

We'd also love to hear any suggestions for improvements. In this case, the following would be useful:

The page URL where the change would appear

A detailed description of what you would like changed

Any alternative solutions you think would also work


Of late the Save to Draft has not been functioning correctly. It says it saves but if you go in later to access the Draft the information added has not been retained, or is only partly retained. Since my museum works in a rather secure network environment I am not sure its its our system at fault or eHive.
I look forward to your response.
Lisa

 

Hi Lisa,


Which organisation/eHive account are you with?


Also, what is your eHive account number


Thanks,

Sorry forgot to mention - Queensland Police Museum

 

Hi Lisa,


I will create this as a ticket because we will need to have more information from you.


I will send it through now.


Cheers

Login or Signup to post a comment